ColaBox is a family of Android-based streaming devices that connects to a compatible HDMI display and runs supported entertainment apps.
Help Center
Frequently Asked Questions
Answers to common questions about ColaBox products, setup, compatibility, shipping, returns and support.
General
Start here.
It is designed for people who want to add modern apps and 4K-capable playback to an existing television, including main-room, second-screen and travel setups.
Most televisions, monitors and projectors with an available HDMI input are compatible. Display resolution and HDR support vary by screen.
Yes. Current models support 4K-capable output with compatible displays, cables, apps and source content.
Products
Choose the right hardware.
L2 Plus is the higher-capacity main-screen box with Ethernet and more ports. V1 Plus is a compact HDMI stick designed for portability and secondary screens. Compare current models.
L2 Plus is the strongest fit when you want wired Ethernet, more storage and a permanent living-room setup.
V1 Plus is smaller and easier to move between compatible HDMI displays, making it the more portable choice.
The bundle combines one ColaBox L2 Plus and one ColaStick V1 Plus with their standard included accessories.
Setup
From box to screen.
Connect the device to HDMI and power, select the correct TV input, connect to the internet and follow the on-screen steps.
No specialist experience is required. The setup flow is designed to be completed with the included remote.
Basic connection usually takes a few minutes. App downloads, account sign-ins and software updates can add time.
Both models support Wi-Fi. L2 Plus also includes wired Ethernet for compatible home networks.
Connectivity
Build the right connection.
Yes. L2 Plus includes a Gigabit Ethernet port for a compatible wired network.
Current models support Bluetooth for compatible accessories. Accessory behavior can vary by manufacturer.
L2 Plus supports compatible storage through its available USB and TF / microSD connections. Format and app support can vary.
Yes. Current ColaBox models support compatible 2.4GHz and 5GHz Wi-Fi networks.
Orders & Shipping
After you order.
Destination availability is confirmed at checkout. Review the Shipping page for current guidance and exclusions.
Current US guidance is generally 2–5 business days after shipment. Checkout provides the order-specific estimate.
A tracking link is sent to the checkout email after carrier handoff. Tracking can take time to show its first scan.
Contact support immediately. Changes may not be possible once fulfillment or carrier handoff has started.
Returns & Warranty
Support after delivery.
Eligible purchases can be requested for return within 60 days of delivery, subject to the conditions on the Returns page.
ColaBox hardware includes a one-year limited warranty, subject to the complete warranty terms.
It covers qualifying defects in materials and workmanship under normal intended use. Accidental damage and unauthorized modifications are not covered. Review the Warranty page for current coverage and exclusions.
Visit the Contact page with your model, order number and a description of the issue.